How to find an event? You can find an event both on the Going. website and in the Going. app.
On the website, use the search bar located on the main
How can I get a VAT invoice for an individual? To receive a VAT invoice for an individual, please first check who the ticket seller is.This information can be found on the event page on
How to find the event I am interested in? The search engine is available at top of our website (the field with the “Szukaj” button). All you need to do is type in the
How to change personal data on the ticket? Personal data on the ticket (transfer) can be changed:
- in the Going app. (available on Google Play and AppStore) (account must be registered using the
How do I buy a ticket? Once you find the event you're interested in, you need to click the “Kup bilet” button to start the purchase procedure. You will be asked
How does the electronic ticket work? The electronic ticket will be sent to the e-mail specified during the online purchase (in message content or as an attachment).
You can print the ticket,
How can I receive a VAT invoice for my company? During the purchase, check the box called “Chcę otrzymać fakturę” and then fill in all the fields and complete the purchase.
The invoice will then be
How long will I wait for the payout? Compensation is paid out within a maximum of 30 days from the date the claim was submitted to UNIQA. If more time is needed to