Sitemap » H

• How can I return my ticket for a postponed/canceled event?
  To return a ticket for a postponed or canceled event, please submit a request via the ticket management function here. We would also like to inform
• How can I exchange my ticket if the event was changed due to pandemic-related restrictions?
  If the event for which you have a ticket was changed due to pandemic-related restrictions and you need to exchange your old ticket for a
• How to find the event I am interested in?
  The search engine is available at top of our website (the field with the “Szukaj” button). All you need to do is type in the
• How to change personal data on the ticket?
  Personal data on the ticket (transfer) can be changed: - in the Going app. (available on Google Play and AppStore) (account must be registered using the
• How do I buy a ticket?
  Once you find the event you're interested in, you need to click the “Kup bilet” button to start the purchase procedure. You will be asked
• How does the electronic ticket work?
  The electronic ticket will be sent to the e-mail specified during the online purchase (in message content or as an attachment). You can print the ticket,
• How can I receive a VAT invoice (issued to a natural person)?
  To receive a VAT invoice as an individual, please first check who the ticket seller is.This information can be found on the event page on
• How can I receive a VAT invoice for my company?
  During the purchase, check the box called “Chcę otrzymać fakturę” and then fill in all the fields and complete the purchase. The invoice will then be