All categories
Add new FAQ
Add question
Open questions
Login
Sign up
Login
Search
Advanced search
Jak możemy Ci pomóc?
VAT invoice
Go to category
Changes in orders
Go to category
Event information
Go to category
Help and Support
Go to category
IMPORTANT: Event cancelations and postponements
Go to category
Management of orders
Go to category
Payments
Go to category
Ticket information
Go to category
Ticket sales at stationary stores
Go to category
Sticky FAQs
How to change personal data on the ticket?
In what cases can I return the ticket?
Can I leave the event area and reenter later?
Do I need to create an account to make a purchase?
I did not get the ticket. What now?
Do I have to print the electronic ticket?
What should I do if my ticket hasn’t arrived?
What are the working hours of your customer support team?
Most popular FAQs
Going. gift cards - what are they and ...
1457 views
What payment methods are available during purchase at ...
1295 views
How can I return my ticket for a ...
1095 views
How can I exchange my ticket if the ...
1084 views
Should I keep the receipt for the tickets ...
1038 views
How to change personal data on the ticket?
1020 views
Can I buy tickets available on the Empik ...
1019 views
In what cases can I return the ticket?
981 views
What is the delivery time for online tickets?
938 views
What time should I come to the event?
903 views
There are 52 FAQs online
Latest FAQs
What are the working hours of your customer ...
2025-09-09 16:01
What should I do if my ticket hasn’t ...
2025-05-21 16:42
What is the delivery time for tickets purchased ...
2025-05-21 16:39
I accidentally deleted my ticket from my email ...
2025-05-21 16:37
How to find an event?
2025-05-21 16:34
Trending FAQs
What are the working hours of your customer ...
133 views
2025-09-09 16:01
What should I do if my ticket hasn’t ...
526 views
2025-05-21 16:42
What is the delivery time for tickets purchased ...
562 views
2025-05-21 16:39
I accidentally deleted my ticket from my email ...
605 views
2025-05-21 16:37
How to find an event?
595 views
2025-05-21 16:34