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IMPORTANT: Event cancelations and postponements
Event information
Changes in orders
Ticket information
Management of orders
Ticket sales at stationary stores
Payments
VAT invoice
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46 search results
Page 3 out of 46 search results
Is there an age limit for the event?
Before attending, please check if minors are allowed on the event (usually, it will be specified in the event description ...
Do I need to buy a ticket for a child?
If there is no information published on the organizer's website or in the event regulations regarding exemptions or discounts for ...
How to change personal data on the ticket?
Personal data on the ticket (transfer) can be changed: - in the Going app. (available on Google Play and AppStore) (account ...
Can I change the e-mail address, if I made a mistake during the purchase?
In case you've made a mistake in the e-mail address, while making a purchase - let us know immediately at
[email protected]
. ...
Why are tickets personalized for some events?
If providing personal information is required when placing an order, it means that the organizer, in accordance with legal requirements ...
How do I buy a ticket?
Once you find the event you're interested in, you need to click the “Kup bilet” button to start the purchase ...
What is the delivery time for online tickets?
The delivery time for tickets is up to 24 hours from the successful purchase. Usually, it doesn’t take longer than ...
I did not get the ticket. What now?
If you can’t find the ticket in your inbox after 24 hours, try checking other folders in your mail app ...
I have several tickets issued in my name. Will my accompanying guests be allowed to
If the tickets are issued under one name, the accompanying person should enter the event together with the person whose ...
How does the electronic ticket work?
The electronic ticket will be sent to the e-mail specified during the online purchase (in message content or as an ...
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