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IMPORTANT: Event cancelations and postponements
Event information
Changes in orders
Ticket information
Management of orders
Ticket sales at stationary stores
Payments
VAT invoice
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55 search results
Page 5 out of 55 search results
What time should I come to the event?
The hour posted on the event page refers to the entrance opening time. Tickets contain that information too, but usually ...
How to change personal data on the ticket?
Personal data on the ticket (transfer) can be changed: - in the Going app. (available on Google Play and AppStore) (account ...
Why are tickets personalized for some events?
If providing personal information is required when placing an order, it means that the organizer, in accordance with legal requirements ...
What is the delivery time for online tickets?
The delivery time for tickets is up to 24 hours from the successful purchase. Usually, it doesn’t take longer than ...
I did not get the ticket. What now?
If you can’t find the ticket in your inbox after 24 hours, try checking other folders in your mail app ...
I have several tickets issued in my name. Will my accompanying guests be allowed to
If the tickets are issued under one name, the accompanying person should enter the event together with the person whose ...
I accidentally deleted my ticket. How do I get it back?
If you have made your purchase using the same e-mail address as the one you have used to register an ...
I am trying to buy two seats that are next to each other, why can
Most likely one of the seats has already been booked, therefore it is unavailable. Try looking in a different part ...
I closed the page during the purchase. Can I come back and continue?
Unfortunately, there is no way to continue the purchase. Please start once again. ...
Can I buy tickets available on the Empik Bilety website at Empik stationary stores?
If you wish to buy your tickets in person, you can do that in any of the 280 Empik and ...
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