In case of any issues with your tickets (damage, destruction, theft, or loss) or problems with the functionality of the Ticket Portal, please contact us immediately via the contact form available at:
👉 https://empikbilety.pl/kontakt/formularz-kontaktowy

or by phone during the working hours of our Customer Support Center:
Monday – Thursday: 10:00 AM – 6:00 PM
Friday – Saturday: 9:00 AM – 3:00 PM
(excluding public holidays)

at the phone number: +48 533 381 951
(Call charges: according to your operator’s rates.)