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How can I return my ticket for a postponed/canceled event?
To return a ticket for a postponed or canceled event, please submit a request via the ticket management function here. We ...
How can I exchange my ticket if the event was changed due to pandemic-related restrictions?
If the event for which you have a ticket was changed due to pandemic-related restrictions and you need to exchange ...
In what cases can I return the ticket?
You are entitled to get a refund when the event is canceled, postponed, or its location has been changed. Empik Bilety is only a ...
Can I buy tickets available on the Empik Bilety website at Empik stationary stores?
If you wish to buy your tickets in person, you can do that in any of the 280 Empik and ...
What online payment methods are available the Empik Bilety website?
When you are making a purchase through the empikbilety.pl website, the payment methods you can choose from depend on the ...
Going. gift cards - what are they and how do I use them?
Going. gift cards are available in our online store empik.com, soon we will introduce them into our Empik stores throughout ...