14 search results

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  How can I return my ticket for a postponed/canceled event?
  To return a ticket for a postponed or canceled event, please submit a request via the ticket management function here. We ...
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  Going. gift cards - what are they and how do I use them?
  Going. gift cards are available in our online store empik.com, soon we will introduce them into our Empik stores throughout ...
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  How can I exchange my ticket if the event was changed due to pandemic-related restrictions?
  If the event for which you have a ticket was changed due to pandemic-related restrictions and you need to exchange ...
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  What online payment methods are available the Empik Bilety website?
  When you are making a purchase through the empikbilety.pl website, the payment methods you can choose from depend on the ...
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  What payment methods are available during purchase at the stationary Empik stores?
  In each of the 280 Empik and Papiernik by Empik stores in Poland, you can pay with cash, credit/debit card, ...
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  Can I buy tickets available on the Empik Bilety website at Empik stationary stores?
  If you wish to buy your tickets in person, you can do that in any of the 280 Empik and ...
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  Do I need to create an account to make a purchase?
  No, you don’t need an account to buy tickets. However, we recommend creating one on the empik.com website and subscribing to ...
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  What is the delivery time for online tickets?
  The delivery time for tickets is up to 24 hours from the successful purchase. Usually, it doesn’t take longer than ...
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  How does the electronic ticket work?
  The electronic ticket will be sent to the e-mail specified during the online purchase (in message content or as an ...
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  Why wasn’t my payment confirmed?
  Some banks do not confirm online payments straight away, especially outside their business hours. The payment may have also been ...

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